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Account Executive – Small Package (EIRAD-UPS) Jeddah – Only for Arabic – Mena Business Investment Group – Saudi Arabia

 Responds to customer questions, complaints, and inquiries to meet customer needs.

 Maintains relationships with customers by assisting them and acting as their advocate in resolving service issues (e.g., claims, damages, etc.).

 Educates customers to use existing service channels or redirects service issues to expedite problem resolution.

 Maintains up-to-date knowledge of UPS’s products and services to generate appropriate sales solutions.

 Researches competitor strategies, capabilities, and pricing patterns to identify ways to position UPS’s products advantageously.

 Coordinates with the National Inside Sales team on sales strategies, when the size of the customer exceeds 50k in annual core package spend, to ensure adequate coverage and maximize business potential.

 Enters sales leads into the account management system to coordinate inside and external sales and to maximize business opportunities.

 Records and updates account activity (e.g., call notes, billing updates, etc.) to ensure customer information and interactions are accurately documented.

 Notifies the Operations Center of changes in account status and customer business hours to appropriately schedule pick-ups.

Job Details

Posted Date: 2019-05-07
Job Location: Jeddah , Saudi Arabia
Job Role: Sales
Company Industry: Shipping
Monthly Salary: US $2,000

Preferred Candidate

Career Level: Mid Career
Gender: Male
Nationality: United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; ; India; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Philippines; Pakistan; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; South Sudan; Syria; Tunisia; Yemen
Degree: High school or equivalent

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