You would be responsible for assisting the Store Manager in the management of the team and to contribute to the optimization of the boutique’s results.
Client Details
Our client is one of the most prestigious beauty brands in the world.
Description
Team Management
Manage beauty Boutique sales in terms of recruitment, leadership, training and performance appraisal
Along with the boutique manager, supervise the organization and efficiency of the team = monitor individual and collective objectives, encourage team work, share knowledge and expertise
Conduct and organise briefings to the team
Business development
Assist the boutique manager in analysing the sales, run analyses and reports, propose appropriate corrective actions
Drive growth by having his/her clientele and contributing to the sales of the boutique: lead by example in term of perfect client experience retail and CRM targets
Act pro-actively to recruit, retain and grown client return rate
Help the boutique manager to develop business initiatives in line with the brand vision and strategy
Client Relations and Experience
Ensure excellence in customer service in accordance with the Brand’s standards: create a unique experience for each customer
Support the sales team on the shop floor
Ensure the team has the tools/training to provide client experience
Facilitates the resolution of client service complaints
Strongly encourage the team to manage, use and develop the customer database
Operate the Boutique
Ensure the retail space is well maintained and the visual Merchandising guidelines are respected
Assist the Boutique Manager for the staff schedules , including day to day operational zoning to ensure floor coverage and optimal client service
Ensure the stock is effectively managed and control procedures are implemented to anticipate and limit variations
Along with the boutique manager, ensure the respect of the Boutique Charter and the Boutique procedures at all times
Ensure the continuity of the business and quality of service when the Boutique Manager is not present
Profile
Post Graduate Degree
Ideally 3 years experience in boutique management
Luxury Retail Experience
English (fluent) skills required
French and Arabic highly desired
Job Offer
Competitive salary and benefits
Job Details
| Posted Date: |
2019-05-13 |
| Job Location: |
Dubai, United Arab Emirates |
| Job Role: |
Management |
| Company Industry: |
Retail/Wholesale |
Preferred Candidate
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