Key Objectives:
As an Assistant eStore Content Manager for client, you will be responsible for maintaining the eStore on-site content for all eStores in the MENA region, with the purpose of ensuring a premium experience for online customers. You will work close with the regional eStore Manager, creative agencies, in-house designer and the local online teams based in each market.
Position Responsibilities:
· Planning, development and management of eStore on-site content in alignment with promotional activities, seasonal events and local market requirements
· Develop content strategy for optimal user experience and operational efficiency to ensure strong and consistent digital content for our eStores
· Supporting online campaigns with on-site content and implementing an optimal customer journey on eStore including planning, development and overseeing implementation of landing pages in multiple languages across MENA markets
· Process design and optimization to increase operations efficiencies with local markets and creative agency
· Support with eCommerce platform migration (content migration piece)
· Consultancy on SEO, web content and back office topics for new projects
· Monitor online shopping trends and stay up-to-date on latest content trends, SEO and digital strategies
· Coordinate translations, design, localization and distribution of global content to local stakeholders
· Collaborate closely with the online teams and eStore Operations Manager to keep content updates on schedule and ensure branding standards are met
· Manage and publish content in the eCommerce platform for product releases, landing pages, campaigns and updates to samsung.com regional eStores
· Make sure that tonality and global UI/brand guidelines are followed throughout all regional eStores
· Collaborate with global headquarters to align global content strategy with local operations
· Regularly audit competitor activities on local and global level
· Benchmark global best practices and find insights for regional optimization strategy
· Manage customer reviews, FAQs and other feedback, and coordinate with operations teams
Job Details
| Posted Date: | 2020-06-04 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Management |
| Company Industry: | Employment Placement Agencies/Recruiting |
Preferred Candidate
| Career Level: | Management |
