Assistant eStore Content Manager – ERC International Human Resources Consultancies – Dubai, United Arab Emirates

Key Objectives:

As an Assistant eStore Content Manager for client, you will be responsible for maintaining the eStore on-site content for all eStores in the MENA region, with the purpose of ensuring a premium experience for online customers. You will work close with the regional eStore Manager, creative agencies, in-house designer and the local online teams based in each market.  

Position Responsibilities:

·         Planning, development and management of eStore on-site content in alignment with promotional activities, seasonal events and local market requirements

·         Develop content strategy for optimal user experience and operational efficiency to ensure strong and consistent digital content for our eStores

·         Supporting online campaigns with on-site content and implementing an optimal customer journey on eStore including planning, development and overseeing implementation of landing pages in multiple languages across MENA markets

·         Process design and optimization to increase operations efficiencies with local markets and creative agency

·         Support with eCommerce platform migration (content migration piece)

·         Consultancy on SEO, web content and back office topics for new projects

·         Monitor online shopping trends and stay up-to-date on latest content trends, SEO and digital strategies

·         Coordinate translations, design, localization and distribution of global content to local stakeholders

·         Collaborate closely with the online teams and eStore Operations Manager to keep content updates on schedule and ensure branding standards are met

·         Manage and publish content in the eCommerce platform for product releases, landing pages, campaigns and updates to regional eStores

·         Make sure that tonality and global UI/brand guidelines are followed throughout all regional eStores

·         Collaborate with global headquarters to align global content strategy with local operations

·         Regularly audit competitor activities on local and global level

·         Benchmark global best practices and find insights for regional optimization strategy

·         Manage customer reviews, FAQs and other feedback, and coordinate with operations teams


Job Details

Posted Date: 2020-06-04
Job Location: Dubai, United Arab Emirates
Job Role: Management
Company Industry: Employment Placement Agencies/Recruiting

Preferred Candidate

Career Level: Management

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