Assistant Manager – Service | FAMCO | Heavy Machinery
Overview of the role:
To be responsible for Service and Workshop activities for IR products ( Air Products, WH products, Tools & Accessories ) and support its team within the assigned Territory of UAE, to achieve divisions strategic and tactical objectives. Manage a team of 7 technicians and 2 Service Admin / Supervisors. Coordination with National After Sales Manager, principal for technical support, service revenue recognition, SMC implementation and coordination with inventory team for timely arrangement of spare for execution of job.
What you will do:
Contributing to the achievement of revenue, parts sales and customer engagement through effective parts sales process management, increasing customer retention and efficient distribution strategy.
Seek out and target lost customers and new sales opportunities, initiate action plans to approach and secure new business for the Division.
Proactively manage customer requirements for on-time delivery considering lead-times, product specification changes and customer demand.
Develop and maintain a strong working relationship with key contacts
Able to manage every element of the sales process on an individual level. Responsible to handle a team of 5 After Sales Engineers & Service Managers, Engagement of 12 technicians and to get best utilisation and outcome of all
Remain abreast with latest regulations, standards and good working practices within the industry in relation to Oil and Gas
Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
Job Details
| Posted Date: | 2022-11-30 |
| Job Location: | Dubai, United Arab Emirates |
| Company Industry: | Accounting |
