Assistant Manager – Al Futtaim Group – United Arab Emirates

Assistant Manager – Service | FAMCO | Heavy Machinery

Overview of the role:

To be responsible for Service and Workshop activities for IR products ( Air Products, WH products, Tools & Accessories ) and support its team within the assigned Territory of UAE, to achieve divisions strategic and tactical objectives. Manage a team of 7 technicians and 2 Service Admin / Supervisors. Coordination with National After Sales Manager, principal for technical support, service revenue recognition, SMC implementation and coordination with inventory team for timely arrangement of spare for execution of job.


What you will do:

Contributing to the achievement of revenue, parts sales and customer engagement through effective parts sales process management, increasing customer retention and efficient distribution strategy.

Seek out and target lost customers and new sales opportunities, initiate action plans to approach and secure new business for the Division.

Proactively manage customer requirements for on-time delivery considering lead-times, product specification changes and customer demand.

Develop and maintain a strong working relationship with key contacts

Able to manage every element of the sales process on an individual level. Responsible to handle a team of 5 After Sales Engineers & Service Managers, Engagement of 12 technicians and to get best utilisation and outcome of all

Remain abreast with latest regulations, standards and good working practices within the industry in relation to Oil and Gas

Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.

Job Details

Posted Date: 2022-11-30
Job Location: Dubai, United Arab Emirates
Company Industry: Accounting

Preferred Candidate

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