Business Intelligence Manager – Al Nahdi Medical Co – Saudi Arabia


Accountabilities:


Online traffic, consumer and sales analyses:

· Regularly measure basic audience KPIs including sessions, users, views, bounce rates, time on site, av. page views.

· Perform comparison analyses:

o   w/w, m/m, y/y

o   campaigns, promotions events

o   acquisition channels

· Analyze conversion rates, conversion funnels, assortment performance (products/categories) and online generated revenue breakdowns

· Perform full cross channel Guest analysis, track consumer behavior and performance

· Prepare comprehensive summaries with conclusions and improvement plans

· Suggest changes for all consumer journey related processes to improve digital channels operational efficiency

Cross functional collaboration:

· Work closely with the Marketing, BI, IT, Operations and Commercial teams to ensure full consumer journeys perspective is captured and understood by Omnichannel teams.

· Build and continuously improve analytics capabilities to better understand guest journeys and all channels performance

· Provide feedback regarding online operations efficiency and insights to all parties working within Omnichannel organization.

Employee duties are not limited only to the above-mentioned Accountabilities; he/she may perform other duties as assigned.

Job Details

Posted Date: 2020-04-06
Job Location: Jeddah , Saudi Arabia
Job Role: Customer Service and Call Center
Company Industry: Pharmaceutical

Preferred Candidate

Career Level: Management
Nationality: Saudi Arabia
Degree: Bachelor’s degree

Apply Now

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