Business Support Services Co-ordinator – Air Products (Middle East) FZE – Oman


POSITION SUMMARY


 The Job holder is primarily responsible for providing customer service support and handling sales task on daily basis.
 

PRINCIPAL DUTIES AND RESPONSBILITIES

•        To work on Dispute management closely.

•        Customer complain handling.

•        To process all customer complaints in SAP.

•        Customer not on E-billing, Ensure to arrange the dispatching of the invoice on time.

•        Would be the recipient of all customers who have rejected E-billing

•        To able to process orders on SAP and back up support for CSO.

•        Close co-ordination with Credit and collection team  in terms of customer receivables.

•        To ensure Billing done on timely manner all for customers.

•        To meet the customized requirement for invoice submission.

•        Timely closure of all disputes and ensure the invoices are ready of collection team on collect.

•        To ensure the invoices are submitted to the customer with the required supporting documents on time.

•        Print & arrange to send invoices for month end dispatch for consolidated customers.

•        Create manual invoices for specific customers (customized requirement for government entities)

•        Arrange dispatch of invoice on time, by courier/manual disptach

•        Customer visits to assit with credit collections as & when required.

 

Job Details

Posted Date: 2019-12-17
Job Location: Muscat, Oman
Job Role: Accounting and Auditing
Company Industry: Oil & Gas; Chemicals Manufacture
Monthly Salary: US $1,500

Preferred Candidate

Career Level: Entry Level

Apply Now

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