Call Center Agent ( Kuwaiti Nationals) – Kuwait

  • Answer inbound calls as well as making outbound calls to assist customers who have specific inquiries.
  • Build customer’s interest in the services and products offered by the company.

  • Provide personalized customer service of the highest level assuring a prompt and an accurate responds to be provided on their inquiries.
  • Update the existing databases with changes and the status of each customer/prospective customer.
  • Arrange for the dispatch of products, information packages, brochures etc. to clients and other interested parties.
  • Follow up the calls of the client with clerical duties which includes faxing, emailing, filling up paperwork, and liaising with other departments.
  • Evaluate account status at point of contact by analyzing information and recommending solutions to resolve the Card member’s issues.
  • Other assigned tasks by the customer service supervisors & manager.

Job Details

Posted Date: 2020-06-16
Job Location: Al Kuwait, Kuwait
Job Role: Customer Service and Call Center
Company Industry: FMCG

Preferred Candidate

Career Level: Mid Career
Nationality: Kuwait
Degree: Bachelor’s degree

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