Call Center Agents – TASC Outsourcing – United Arab Emirates

-managing inbound and/or outbound calls;
-following various communication scripts when
speaking to a caller
-customer engagement
-identifying customer needs, answering questions and providing solutions/alternatives to issue
-up-selling products and services when possible
-building sustainable customer relationships
-keeping records of all conversations organized
-building product knowledge; and
-improving performance and hit goals.

Job Details

Preferred Candidate

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