Call Centre Agent – Northern Gulf Trading Co. (K.S.C.C) [HYUNDAI] – Kuwait

  • Handling all inbound calls, website inquires, emails and other requests from different platform.
  • Qualifying the customer’s needs, help and register inquires in database system.

  • Enter customer’s data and update profile in Kerridge system Main Database.
  • Capabilities to make outbound calls, market studies, Lead Follow-up, P
  • Leads input and tracking prospecting categorizing 
  • Arrange and coordinate the Test drive appointment  
  • Contact customers for Service Reminder and service appointments and other related work
  • Telemarketing Capabilities over the phone Create new potential customer
  • Customer complaints handling and follow-up

Job Details

Posted Date: 2020-03-02
Job Location: Al Kuwait, Kuwait
Job Role: Customer Service and Call Center
Company Industry: Automotive Dealership & Distributor

Preferred Candidate

Career Level: Entry Level
Degree: High school or equivalent

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