• Maintaining a positive, and professional attitude toward customers at all times.
• Ensure customer satisfaction and provide professional customer support.
• Communicate internally and externally to resolve the claims.
• Knowing the process of logistics and the type of products we deal with.
• Knowledge and skills in problems solving, negotiation and analyzing.
• Having a skill to work as team and individually.
• Keeping records of claims process, filing and documentations.
• Resolve the claims in a timely manner.
• Review and process claims reports.
• Organize and present claim review plans.
• Good understanding of insurance claims negotiation and settlement techniques.
• Closing POC and POD outstanding.
|Job Location:||Dammam, Saudi Arabia|
|Job Role:||Customer Service and Call Center|
|Career Level:||Entry Level|