• Maintaining a positive, and professional attitude toward customers at all times.
• Ensure customer satisfaction and provide professional customer support.
• Communicate internally and externally to resolve the claims.
• Knowing the process of logistics and the type of products we deal with.
• Knowledge and skills in problems solving, negotiation and analyzing.
• Having a skill to work as team and individually.
• Keeping records of claims process, filing and documentations.
• Resolve the claims in a timely manner.
• Review and process claims reports.
• Organize and present claim review plans.
• Good understanding of insurance claims negotiation and settlement techniques.
• Closing POC and POD outstanding.
Job Details
| Posted Date: | 2019-05-16 |
| Job Location: | Dammam, Saudi Arabia |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Transportation |
Preferred Candidate
| Career Level: | Entry Level |
| Gender: | Male |
| Nationality: | Saudi Arabia |
