· Generate sales leads
· Identify and assess customers’ needs to achieve satisfaction
· Build sustainable relationships and trust with customer accounts through open and interactive communication
· Provide accurate, valid and complete information by using the right methods/tools
· Meet personal/customer service team sales targets and call handling quotas
· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
· Keep records of customer interactions, process customer accounts and file documents
· Follow communication procedures, guidelines and policies.Take the extra mile to engage customers
Job Details
Posted Date: | 2020-07-27 |
Job Location: | Dubai, United Arab Emirates |
Job Role: | Customer Service and Call Center |
Company Industry: | Employment Placement Agencies/Recruiting |
Preferred Candidate
Career Level: | Entry Level |
Degree: | Diploma |