Customer service Executive – TASC Outsourcing – Dubai, United Arab Emirates


· Generate sales leads


· Identify and assess customers’ needs to achieve satisfaction

· Build sustainable relationships and trust with customer accounts through open and interactive communication

· Provide accurate, valid and complete information by using the right methods/tools

· Meet personal/customer service team sales targets and call handling quotas

· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

· Keep records of customer interactions, process customer accounts and file documents

· Follow communication procedures, guidelines and policies.Take the extra mile to engage customers

Job Details

Posted Date: 2020-07-27
Job Location: Dubai, United Arab Emirates
Job Role: Customer Service and Call Center
Company Industry: Employment Placement Agencies/Recruiting

Preferred Candidate

Career Level: Entry Level
Degree: Diploma

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