Jobs

Customer Service Representative – Al Futtaim Group – United Arab Emirates


Customer Service Representative | AL Futtaim Logistics | Jebel Ali

Overview of the role:

  • The purpose of this role is to ensure on a day to day basis all customer requirements are managed and planned for operations and other internal departments within agreed service levels and adhering to all free zone rules and regulations

 

What you will do:

  • Achieve defined Key Performance Indicator Targets
  • Inbound and Outbound system functionality
  • Inbound and Outbound documentation
  • Reporting – warehouse stats, last mile delivery reports, sales space capacity, inventory stats and data analysis
  • Managing all the customer inquiries 
  • Inventory control – PI counts and subsequent system transaction, Nil pick checks and quarantine products

.

Job Details

Posted Date: 2022-12-01
Job Location: Dubai, United Arab Emirates
Job Role: Customer Service and Call Center
Company Industry: Accounting

Preferred Candidate

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