Department of Health to introduce ‘Jawda’ indicators

ABU DHABI, 3rd April, 2019 (WAM) — The Department of Health – Abu Dhabi is rolling out a new set of specialised indicators, ‘Jawda’, to its Abu Dhabi Healthcare Quality Index, for general and specialised health facilities in Abu Dhabi.

The new indicators aim to monitor the performance of some key medical services offered in Abu Dhabi to further enhance patient safety and the overall quality of health services offered to locals and residents.


Jawda encompasses more than 50 new clinical outcome indicators for general and specialised health facilities, homecare centres, and long-term centres. Notably, a set of indicators focusing mainly on patient safety and effectiveness of clinical services is introduced to cover five specialised medical services including assisted reproductive technology, bariatric, orthopaedics, stroke, and emergency medical services.

Commenting on the announcement, Mohamed Hamad Al Hameli, Under-Secretary of DoH, said, “Quality will continue to remain at the heart of our priorities. The enhancements in Jawda’s programme is a reflection of our commitment to pushing quality beyond boundaries. This step complements our efforts to promote Abu Dhabi as a leading medical tourism destination and to place it on the global map of world-class healthcare systems.”

As part of the changes to further improve healthcare quality, the department has also reviewed the ‘waiting time’ guideline and introduced new metrics, bringing it to a total of 13 indicators aimed at providing patients with more accessibility to medical services.

The Department of Health will be organising a series of trainings and workshops for healthcare providers over the next few months to ensure their effective incorporation of the changes in healthcare operations.

WAM/Rola Alghoul/Nour Salman

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