E- Commerce Content Coordinator – Kuwait

  • Manage all content of the Arabic version of the website, this will also include creating products within Magento with all the required parameters.
  • The job will include managing customer service calls in Arabic, answer calls pertaining to information / query raised from Arabic speaking customers.

  • The job may include coordinating with Buying & Merchandising departments for product launch & available dates.
  • Establishes and maintains relationships with customers and ensure customer questions are accurately answered, potentially first line response to customer enquiries.
  • Contacting stores for inquiring about the status of click & collect orders.
  • Coordinate with Finance department for invoicing.
  • Prepare reports on weekly / monthly basis as required.
  • Coordinate with IT department for any issues relating to IT side of website operations.
  • Work closely with warehouse E-Commerce coordinator for scheduling the delivery as per requirement.
  • Work closely with E-Com management team for achieving the desired goals & objectives.


Job Details

Posted Date: 2019-03-12
Job Location: Al Kuwait, Kuwait
Job Role: Translation
Company Industry: Retail/Wholesale; Customer Service; Internet/E-commerce

Preferred Candidate

Career Level: Mid Career
Degree: Bachelor’s degree

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