Jobs

eCOM Executive – Al Futtaim Group – United Arab Emirates


Overview of the role:

 

The Retail & E-Commerce Executive grows the e-commerce business by improving the customer experience, executing customer order fulfilment, and maintaining the digital platform. JH conducts data analysis to generate data-driven market insights and manages relationships with business partners.

 

What you will do:-

Description of Accountability:

  1. Stock Management & Inventory Control
  • The JH is responsible for allocating the right stock from the different store locations to E-Com site based on orders received in web store. JH is responsible for informing brand managers for any SKU / articles that are Out of Stock.

Monitor stock movements and take precautionary action to avoid stock losses and or any discrepancy

 

  1. QC Coordination
  • Ensures that each item allocated for online orders are properly QC’d by the assigned technician before submitting for billing.

Coordinate with Brand Managers for orders with QC failed items

 

  1. Invoicing / Billing

JH is responsible for doing the billing in Prism once approval is received, ensuring that articles are accurately billed at the price shown in the Shopify Order page.

 

  1. Packing and Delivery
  • JH ensures smooth operation in the e-commerce business by supervising order packing making certain that items placed inside the bags and the invoice generated match with the Order placed by customer. JH ensures the fulfilment of customers’ orders via store pick-up or delivery service.

Track order delivery and update status report for easy reference.

 

  1. Reports & Coordination
  • Prepare E-com Weekly Report
  • Document Driver logs and filing paper works related to W021
  • Coordinate with AF Call Center for any customer related queries, complaints, order status, etc.
  • General administrative and ad hoc duties as assigned.

Job Details

Posted Date: 2022-12-01
Job Location: United Arab Emirates
Company Industry: Accounting

Preferred Candidate

Apply Now

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