We are Chalhoub Group, a leading family business in the world of beauty, fashion and gifts. We have blended our Middle East expertise and intimate knowledge of luxury to offer service excellence to all our partners and a unique experience to all our customers for over 60 years
As we continue to grow, it’s our vision to become a hybrid retailer, bringing luxury experiences to the fingertips of customers everywhere.
Our passionate teams drive our vision forward, without them, we couldn’t create luxury experiences for our customers. Through opportunities, development and support, we empower each and every employee to achieve their career goals – and beyond. It’s an exciting journey we’re on, and one you could be part of.
What we are looking for: Fashion – Kids Section Sales Supervisor – ABU DHABI
Tryano is a concept department store offering exceptional experiences through a carefully curated edit of international and regional luxury, fashion, and beauty brands.
Tryano’s award winning design invites its guests to journey through a seasonal garden of imagination exploring thousands of innovative products in over 15,000 sqm of retail space across the beauty, handbags, shoes, jewelry, children’s apparel and women’s & men’s ready-to-wear categories.
Anchoring Yas Mall in Abu Dhabi and available online, Tryano offers an extensive array of distinctive services including concierge, complimentary valet parking, VIP lounge, home shopping, and home delivery.
What you’ll do:
As a Section Sales Supervisor you will be fully responsible for overseeing the team of sales executives to ensure they achieve the sales target, and deliver exceptional Guest Experience while ensuring implementation of Chalhoub’s policies and procedures.
Delivery of exceptional Guest Experience & building customer loyalty
Provide exceptional Guest Experience as per the retail guidelines
Implement the Moments of Truth.
Inspires the sales team with a strong Passion AND Expertise.
Makes Guest feel Unique during every interaction.
Ensure Mystery shopping results are consistently positive & exceeds expectations.
Ensure that the section is manned at all times & that all the guests are attended to.
Meet the department KPIs as per target
Participate with the sales executive team in generating sales through high selling techniques
Coach sales executives on product knowledge & selling skills
Prepare rosters for sales team for the respective section & share it with the Manager
Provide qualitative feedback about missed sales opportunities and the previous week’s trade to the managers to take appropriate actions.
Maintain high standards of Visual Merchandising housekeeping in term of cleanness, display, lighting and stock rotation
Implement all merchandising as per the brand’s visual merchandising guidelines
Conduct daily walkthroughs to check presentation standards
Store Inventory Management
Responsible of stock variance in stores
Participate in cycle counting criteria based on concerns or recurring issues in stores
Perform spot checks on items based on SORT results
|Job Location:||Abu Dhabi, United Arab Emirates|
|Job Role:||Beauty and Fashion|