Head of Banking & Finance Segment – Bahrain Telecommunication Company – Bahrain

Job Objective:

Manage revenue growth from the target segment by building strategic relationships with the Clients in the segment and by positioning Batelco as a preferred partner of choice for all Telecom and ICT solutions.



  • Work closely with GM- Enterprise to prepare strategic initiatives for the Function aligned to the Organization Strategy
  • Understand the overall Business strategy, segment growth & trends and prepare sales strategy for the Segment
  • Understand client’s business priorities, anticipate future needs and provide leads to the team to pursue new business opportunities
  • Keep abreast of competitive landscape within the Segment and identify initiatives to enhance the value of the products & services offered
  • Monitor and report performance against strategic initiatives
  • Work closely with GM- Enterprise and Team Leads to prepare the budget for Sales
  • Monitor adherence to allocated budget; take corrective course of action in case of deviations
  • Analyse overall segment performance, individual account performance and prepare annual sales plan
  • Establish and allocate the quarterly sales target based on the financial targets set for the Segment
  • Review revenue forecasts for the segment and the gap analysis; plan a course of action to achieve the sales targets
  • Review technical solutions and proposals, make recommendations to improve the overall effectiveness and comprehensiveness of the solutions
  • Conduct negotiations with Clients for critical and complex proposals
  • Oversee the implementation of all the projects in the segment and ensure adherence to service level agreements
  • Evaluate client feedback on loyalty programs. Design or enhance the programs to engage more effectively with Clients
  • Review the segment’s sales funnel progress on pursuits and deal closures
  • Undertake execution of any project/ initiative for the department and organization as identified from time-to-time based on business needs
  • Identify training needs and nominate team members for training programs
  • Ensure timely completion of PMR process for self and the team
  • Continuously share the knowledge and understanding of the telecom industry and business trends
  • Ensure active participation in employee engagement surveys


  • Bachelors’ degree in Engineering/ Technical/ Equivalent
  • 8-16 years of experience in Telecom or high tech product environment
  • Understanding of the specific customer segment (Financial, Government, LME, SME, VIP or Residential)
  • Experience in Sales & Marketing Role


Job Details

Posted Date: 2020-06-04
Job Location: Manama, Bahrain
Job Role: Sales
Company Industry: Telecommunications

Preferred Candidate

Career Level: Director/Head

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