IT Engineer/ Specialist (Preferably Kuwaiti) – Kuwait

  • Installation, ongoing proactive system monitoring, fault resolution, system upgrades, administration, maintenance, availability, security, capacity management, operating system patching, backup management & system recovery of the IT infrastructure in order to provide an effective IT environment.
  • Maintenance of inhouse applications developed using .Net technology.

  • To respond to support requests, queries and emails from users. Investigate and resolve incidents reported by users
  • Determine the actions required to resolve incidents through the use of own technical experience, escalating to in-house expertise as required or by seeking external support to minimize the impact of system failure to individual users.
  • Undertake system fault finding, diagnosis, repair and re-commissioning tasks.
  • Undertake system repairs from the point of support request until the system has been returned to service and proven to be operational.
  • Record  actions undertaken in the internal knowledge base.
  • Undertake Hardware/Operating System/Applications installation and configuration.
  • Ability to manage projects and supervise the work that is being assigned, and related documentations.
  • Providing training, technical documentations to the users on various system.
  • Learning and adapting to the latest technology according to the market changes.
  • Fair knowledge and awareness with core infrastructure services (Active Directory, DNS and DHCP).
  • Fair knowledge of networking fundamentals, and basic troubleshooting of communication problem of wired/wireless devices.
  • Provide assistance with the planning, coordination, and delivery of identified IT projects.
  • Provide assistance with evaluation and procurement of IT hardware/software solutions.
  • Liaise with external service support organizations as required

Job Details

Posted Date: 2020-03-01
Job Location: Hawali, Kuwait
Job Role: Information Technology
Company Industry: Tourism, Museum, & Cultural

Preferred Candidate

Career Level: Mid Career
Nationality: Kuwait
Degree: Bachelor’s degree

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