Manager Technical Services Delivery Management – Expo2020 Dubai – United Arab Emirates

The purpose of the Manager Technical Services Delivery Management is to provide service delivery management within the technical services functional area that supports the Security Department; this includes but not be limited to technical services delivery measurements/management, technical operation & maintenance support and Security Technical Help Desk management.

Main responsibilities of the role include: 

– Manage technical operation and maintenance of all security systems in line with the business continuity requirement and KPI terms of reference;

– Technical Services KPI setup & best practice benchmarks for the technical operation and maintenance;

– Set up the Security Technical Help Desk, including Security Help Desk services management, ensuring that all issues are resolved;

– Oversee the Security System technical services delivery management, system administration, technical support and interface management;

– Manage the Technical Operation & Maintenance for all Security Systems;

– Undertake detailed business continuity planning for technical system operation;

– Manager the Control room technical operation for ZOC/MOC/DPOC, including the reporting of Security services in control rooms

– Undertake any other activities assigned by the leadership technical team from time to time as required.

Job Details

Posted Date: 2019-03-12
Job Location: Dubai, United Arab Emirates
Job Role: Other
Company Industry: Other

Preferred Candidate

Degree: Bachelor’s degree

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