Network Administrator – The ReKruiters – Oman

1. Governance & Quality: 

   
   

   ·         Utilize the monitoring applications to track performance 

   ·         To promptly respond to support the needs of the business users when outages occur 

   ·         To have both an internal focus to support IT, and an external focus, through which business users are seen as their direct customers. 

   ·         Maintains the operational integrity of the technologies and services provided & keeps hardware and software functioning. 

   ·         Maintain existing policies and procedures for achieving operational objectives and also to enhance and establish new based on internal approval process 

   ·         Ensure compliance with all internal organization standards as a step towards sustained quality of service 

   ·         Carry out infrastructure maintenance activities 

   ·         Maintaining the integrity and security of a network to ensure that access is allowed only to authorized users. 

   ·         Oversee the set-up, configuration, and maintenance of Network & Contact Center infrastructural and applications server. 

   ·         LAN / Firewall Administration, maintaining and supporting the company’s  IT Network Systems which includes LAN, WAN & WLAN, Proxy Filtering Firewall and Hardware Load Balancer. 

   ·         Responsible for ensuring the full security of IT systems internally and externally maintaining the 100% integrity throughout for the managed systems end to end monitoring, operations and involvement in implementation & configuration of new Network Infrastructure. 

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   ·         Administration, Operations & Performance Monitoring  

   ·         Configuring and troubleshooting RIP, EIGRP, VLAN, STP, OSPF, BGP, NAT, ROUTING, TRUNKING etc. 

   ·         Administer the upgrade and backup of Cisco / Juniper Routers and Switches 

   ·         Administer the critical and security patches for the managed network hardware’s

   ·         Govern and Organize tasks, events and Configuring alarms.

   ·           Monitors of networks to ensure security and availability to specific users.

   ·         Regularly Evaluate and modify system’s performance.

   ·         Monitor the network connectivity throughout the company’s LAN/WAN infrastructure is on par with technical considerations.

   ·          Contact Center PABX, IVR components

   ·         Monitoring the internal & external Network of the IT Enterprise systems daily and plan and ensuring data integrity and complete / robust security.

   ·         Administer & maintain the upgrade to enhance the performance of the systems. 

   ·         Monitor and Optimize the LANs, WANs, WLAN network segments, Internet, and intranet systems. 

   ·         Supervising the implementation of the network, server deployment, and security. 

   ·         Administer and Assign routing protocols and routing table configuration. 

   ·         Monitor the support level and EOL of network switches, routers, wireless routers & controllers, edge switches and core routers. 

   ·         Monitor and maintain RIP, EIGRP, VLAN, STP, OSPF, BGP, NAT, ROUTING, TRUNKING etc. 

   ·         Optimise and plan the Configuration point to point network on lease lines, E1, STM1 ,4G LTE and MPLS connectivity for Own Stores 

   ·         Configuration of secured FTP servers and maintaining them meeting on demand 

   ·         Project management of all PABX/IVR related initiatives

   ·         Requirements

    

   Reporting & Vendor Co-ordination

      

   ·         Provides weekly reports regarding issues and general reports to the Line Manager

   ·         Coordination with ITMS and ADM on Network Infrastructure related deployments

   ·         Highlight project issues to senior management and makes recommendations for improvements.

   ·         Follows up as per the Company processes & procedures 3rd party coordination 

   ·         Deal with different vendors as per the company process and policies during the selection & implementation of new solutions.         

   ·         Ensuring the critical issues raised with the vendors are solved by the vendors as defined in the contract SLA

Job Details

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