OPERATIONS SUPERVISOR – ITS – Parsons International Limited – United Arab Emirates


What You’ll be Doing:

  • Supervise the day-to-day operations of Dubai Intelligent Traffic Systems Center (DITSC) Traffic Management Center (TMC).
  • Oversee Operator tasks execution to ensure proper information is being disseminated to motorists through iTraffic (Dynamic Message Signs).
  • Supervision of TMC operators and ensuring that all critical faults are reported to the concerned teams in a timely fashion and in line with signed SLA.
  • Lead RTA Operators during emergencies, major incidents, and critical failures in close coordination with the Chief Supervisor.
  • Continuously coordinate with other centers as required including EC3, Dubai Police, TIM Teams, Maintenance Personnel, Tram Operators and escalate as per the approved communication protocols of the DITSC.
  • Ensure proactive road network monitoring via available CCTV and traffic detection tools in the DITSC.
  • Support RTA operation team during major special events such as National Day, GITEX, and New Year’s Eve.
  • Liaise with DITSC internal and external stakeholders as needed to ensure smooth traffic operations and accurate/prompt faults reporting is maintained.
  • Preparation of regular reports such as Shift Reports and Daily Operations Reports.
  • Respond to incidents, faults, and events in compliance with DITSC approved processes, procedures, and policies.
  • Observe major road diversions and implement approved response plans in close coordination with ITS401 Traffic Operations Engineers, Chief Supervisors, and RTA team.
  • Full awareness and understanding of present Standard Operating Procedures (SOP) and ensuring compliance of TMC Operators with approved SOPs.

Job Details

Posted Date: 2022-12-06
Job Location: Abu Dhabi, United Arab Emirates
Job Role: Management
Company Industry: General Engineering Consultancy

Preferred Candidate

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