Service Manager – Qatar

• Greet customers and interact with them to understand their vehicular problems.
• Drive the vehicle with the technician and the customer to gain firsthand knowledge of the vehicular problems.


• Prepare the cost estimates including the services and repair costs and the cost of spare parts, if needed.
• Maintain and manage a daily record of repairs and services of vehicles undertaken and completed.
• Ensure delivery of vehicles to customers on time.
• Handle and manage softly the minor complaints and irritants with the customers.
• Educate customers on maintaining their vehicles free from troubles and problems.
• Supervise, manage and monitor automotive service technicians and repairers.
• Handle customer inquiries and respond to their needs in a cool, courteous and prompt manner.
• Ensure customer satisfaction at the highest level through effective services and repairs.

Job Details

Preferred Candidate

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