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Sharepoint Support – Qatar

Develop and maintain the Standard Operating Procedures for the support framework

Technical support of the solution towards end users and other NOC Information Solutions disciplines

Following a change, performance of all required technical testing, including but not limited to FAT, Integration, Stress & Performance testing, Regression testing.

User Acceptance testing, documentation and errors resolution before go live dates.

CAB (Change Advisory Board) related documentation

Test documentation and material (use cases, test cases, test scripts, error reports)

Support documentation, including but not limited to: IT Helpdesk Standard Operating Procedure, IT support training material, most common issues and resolutions

Update technical architecture diagram or any other technical deliverable following a change in the supported application

Ability to learn and work within the NOC IS incident management and ticket system

Job Details

Posted Date: 2019-08-22
Job Location: Doha, Qatar
Job Role: Information Technology
Company Industry: Information Technology

Preferred Candidate

Career Level: Mid Career
Degree: Bachelor’s degree

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