Job Requirements
Responsibilities
- Follow detailed operational process and procedures to appropriately analyse, escalate, and assist in remediation of critical information security incidents.
- Correlate and analyse events using the Splunk/Log Rhythm/Qradar SIEM tool to detect IT security incidents.
- Conduct analysis of log files, including forensic analysis of system resource access.
- Review customer reports to ensure quality and accuracy.
- Monitor multiple security technologies, such as SIEM, IDS/IPS, Firewalls, Switches, VPNs, and other security threat data sources.
- Respond to inbound requests via phone and other electronic means for technical assistance with managed services.
- Respond in a timely manner (within documented SLA) to support, threat, and other cases.
- Document actions in cases to effectively communicate information internally and to customers.
- Resolve problems independently and understand escalation procedure.
- Maintain a high degree of awareness of the current threat landscape.
- Participate in knowledge sharing with other analysts and writing technical articles for Internal Knowledge Bases.
- Perform other essential duties as assigned.
- Able to work in rotating shifts within a 24/7 operating environment.
Job Details
Posted Date: | 2024-04-17 |
Job Location: | United Arab Emirates – Dubai |
Job Role: | Information Technology |
Company Industry: | Recruitment & Employee Placement Agency |